Article Content
Article Number | 000037456 |
Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.1.0 |
Issue |
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Cause | The disk where /home/afxuser is located ran out of space. When a system runs out of space, the behavior of applications residing on that disk is unpredictable. It is possible one or more files under /home/afxuser/AFX became corrupt. |
Resolution | In this case, reinstalling AFX by downloading the AFX server archive resolved the issue. Downloading the AFX server archive and reinstalling AFX frequently resolves AFX issues and is always a good first step to try when troubleshooting AFX issues. Downloading the AFX server archive downloads all the AFX data from the database and restores the flat files to disk. See article 000037455 - Steps for reinstalling Access Fulfillment Express (AFX) in RSA Identity Governance & Lifecycle when troubleshooting AFX issues for resolution steps. |