000037463 - Review results are removed from the system after deleting a review definition in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on May 14, 2019
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Article Number000037463
Applies ToRSA Product Set: Identity Governance & Lifecycle
IssueReview results are removed from the system after deleting a Review definition in RSA Identity Governance & Lifecycle. Note the below review results for review UA-1. 
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After the review definition for UA1 is deleted, note that all related review results to the deleted review definition are removed regardless of the review results state (Completed, Active, On Hold.)
 
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Cause
This is the way the product is designed to work. When a review definition is deleted, any review results regardless of the state of the results (Completed, Active, On Hold) are deleted.

Before the system allows you to delete a review definition, there is a warning message that explains the review results will be deleted and also asks what should be done with any pending change requests that were generated as the result of activity on the review.
 


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ResolutionIf you have a database backup, restore from backup. Otherwise there is no way to get back the data that was deleted.
Workaround

If you have no database backup, there is no workaround. If you have a database backup but restoring the database to the effected system is not an option, the following workarounds may be used.


 


  • Review Definition



The review definition itself can be recreated by restoring the database backup to a test machine, exporting the metadata definition of the review definition, and importing it back into the affected system.



 




  • Review Results



You may review the review results by restoring the database backup to a test machine and view them there. Restoring the review results to the affected system is not an option without restoring from a database backup.



 

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