|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: IIS
RSA Version/Condition: ALL
|Issue||If looking at the browser debug tools (F12) on the console tab it shows Security2000 is not defined.|
If you review the trace on the Network tab just after clicking create you will see a 404 error for the following URL:
In the Archer Logs you might see the following error:
|Resolution||This can be caused by an IIS Rewrite rule If you have the URL Rewrite Module installed in IIS. You will need to check the URL Rewrite feature under the server level and the site level in IIS. If you have rules configured look to see if you have any that would impact the query such as a rule for js.|
The rule(s) will need to be removed for the query to return correctly.