Article Content
Article Number | 000037532 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: RSA Archer (On-Premise) RSA Version/Condition: 6.x |
Issue | When selecting field mappings in a data import, some cross-reference fields are not listed for selection. |
Cause | Cross-Reference fields cannot be mapped if the referenced module uses an Application ID as the Key Field. |
Resolution | In order for users to import cross-reference selections, the referenced module must not use an Application ID as the Key Field. First, update the referenced module to either use a System Tracking ID or another field as the Key Field. Once this is updated, the cross-reference will be available for data imports. |