| Issue | - Open a record in any application/questionnaire OR Run any report
- Click on “Export” button (top right).
- Click on “HTML File” option
 - Click on “Exclude all images in the export file” option, click “OK”.
- The following error message will be shown: “An error has occurred during the export process. The export file cannot be completed. Contact your system administrator.”
In the logs you see the following error:
<TraceData>
<DataItem>
<TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
<TraceIdentifier>Archer.NET</TraceIdentifier>
<Description>Object reference not set to an instance of an object.</Description>
<AppDomain>/LM/W3SVC/1/ROOT/RSAarcher-2-132028499458247716</AppDomain>
<Exception>
<ExceptionType>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
<Message>Object reference not set to an instance of an object.</Message>
<Source>ArcherTech.Web.Modules.Foundation</Source>
<StackTrace> at ArcherTech.Web.Modules.Foundation.Views.PrintExportPresenter.ExportRecord(SessionContext sessionContext, PrintExportCriteria printExportCriteria)</StackTrace>
</Exception>
</TraceRecord>
</DataItem>
</TraceData>
|
on Jun 4, 2019
