000037542 - When trying to save a data feed in RSA Archer getting an error saying the password is not complex enough

Document created by RSA Customer Support Employee on Jun 4, 2019
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Article Number000037542
Applies ToRSA Product Set: Archer
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: All
 
IssueWhen you create a new data feed and are trying to create a new data feed service account user

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You then get an error message such as: 

The password must be at least 9 character(s) in length.

Or


The password much contain at least 3 special character(s).


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CauseThis is caused by the service account password that has been specified in the Archer Control Panel does not meet the requirements of the Archer Services Parameter security parameter.
ResolutionYou can correct the issue in the Archer Control Panel by setting a more complex password. This is found in the Accounts tab of the Instance settings. 
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You don't need to remember this password as it is used solely in back end processing.

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