Issue | When attempting to access any Administrative (Silverlight) screens in Archer, the following error is shown:
 An unexpected error has occurred in the system. The error Log Reference ID is: xxxxxx-xxxxxx-xxxx. Please try your request again. If problems persist, please contact your system administrator.
The w3wp log gives the following error:
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system"> <EventID>0</EventID> <Type>3</Type> <SubType Name="Error">0</SubType> <Level>2</Level> <TimeCreated SystemTime="2019-01-14T12:00:15.8481617Z" /> <Source Name="Archer.Web" /> <Correlation ActivityID="{00000000-0000-0000-0000-000000000000}" /> <Execution ProcessName="w3wp" ProcessID="9192" ThreadID="23" /> <AssemblyVersion>6.4.10200.1028</AssemblyVersion> <Channel /> <Computer>MACHINENAME</Computer> </System> <ApplicationData> <TraceData> <DataItem> <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord"> <TraceIdentifier>Archer.Web</TraceIdentifier> <LogReferenceId>011419-120014-8948</LogReferenceId> <Description>[HttpWebRequest_WebException_RemoteServer]Arguments: NotFoundDebugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer</Description> <AppDomain>/LM/W3SVC/1/ROOT-1-131919407686427361</AppDomain> <ContextData> <BaseUrl>https://archerwebsite/UserManagementList.aspx</BaseUrl> <PageId>162</PageId> <frameWidthHeight>1308,618</frameWidthHeight> </ContextData> <Exception> <ExceptionType>ArcherTech.Web.UI.ArcherException, ArcherTech.Web, Version=6.4.10200.1028, Culture=neutral, PublicKeyToken=null</ExceptionType> <Message>[HttpWebRequest_WebException_RemoteServer]Arguments: NotFoundDebugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer</Message> <Source> </Source> <StackTrace> at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.ClientBase`1.ChannelBase`1.EndInvoke(String methodName, Object[] args, IAsyncResult result) at ArcherTech.SL.ManageAppearance.Proxy.AppearanceThemeService.AppearanceThemeServiceClient.AppearanceThemeServiceClientChannel.EndGetActive(IAsyncResult result) at ArcherTech.SL.ManageAppearance.Proxy.AppearanceThemeService.AppearanceThemeServiceClient.ArcherTech.SL.ManageAppearance.Proxy.AppearanceThemeService.IAppearanceThemeService.EndGetActive(IAsyncResult result) at ArcherTech.SL.ManageAppearance.Proxy.AppearanceThemeService.AppearanceThemeServiceClient.OnEndGetActive(IAsyncResult result) at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result)</StackTrace> </Exception> </TraceRecord> </DataItem> </TraceData> </ApplicationData> </E2ETraceEvent>
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