|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: 6.2x - 6.5.3
|Issue||Dashboard does not show up in the user interface after an upgrade and was not deleted. This happens for any user, including system administrators|
Attempting to create new dashboard results in duplicate name error.
This is caused by dashboard deprecation in 6.2-6.5.3 (This was reported as fixed in 220.127.116.11)
Deprecated Dashboards Removed From UI on Save
This issue was caused by the new entity model created for the V2 API not including the deprecated or keep licensed flags. These flags were not included because they did not need to be passed to the UI. Because of this, when the entity model for the solution detail was converted to the model used by the core on a solution save, those properties were not there and were defaulted to false.
|Resolution||To confirm the flags, execute the following query in the Archer instance database.|
In the results, look for is_deprecated and keep_licensed flags to have a value of 0
Also, note the GUID
Insert the GUID in the script below, with the one for the missing dashboard, and execute it.
Manual database backup prior to all direct database changes is highly recommended.