|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: 6.x
|Issue||The server services are unresponsive.|
Not able to get them started regardless of the reboot.
Logs are all zero size files, with the exception of 1 file.
There are errors in the event log around that time. (The RSA Archer Job Engine service terminated unexpectedly. It has done this 1 time(s).)
|Cause||The server is out of disk space.|
|Resolution||Add disk space or delete unneeded filed to get space and everything will work.|