Article Content
Article Number | 000037483 |
Applies To | RSA Product Set: RSA Ientity Governance & Lifecycle RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1 |
Issue | In RSA Identity Governance & Lifecycle the following WARN level log message is seen in the /home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log file:
|
Cause | This issue may occur when migrating from RSA Identity Governance & Lifecycle 7.0.1 and earlier to a later version. The issue occurs if there were any failed Access Fulfillment Express (AFX) requests in the system prior to migration. RSA Identity Governance & Lifecycle 7.0.2 and later will attempt to retry AFX requests that have failed. The AFX requests are stored internally as XML objects and due to a change in format of the XML headers between versions, AFX requests that were generated on a previous version cannot be read. This causes a failure when AFX attempts to resend those requests. Normally this WARN level log message may be ignored. |
Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels. The system will update the XML headers of old requests during migration to prevent this error.
|
Notes | Normally this WARN level log message may be ignored. In some instances if the customer has a very large number of failed AFX requests from before the migration customers may experience performance issues in AFX due to the handling of the failed requests. |