000037480 - Multi-app Entitlement Data Collector (MAEDC) fails with DuplicateNameException in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 6, 2019•Last modified by RSA Customer Support Employee on Jun 6, 2019
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Article Number000037480
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2

 
IssueMulti-app Entitlement Data Collector (MAEDC) fails during the processing phase of collection with the following error in the /home/oracle/wildfly-8.2.0.Final/standalone/log/aveksaServer.log:
 
03/25/2018 03:10:51.084 ERROR (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Failed method=Execute ExecutionTask[TaskID=1111111 RunID=60000 Source=1251 Type=DataPreProcessing Status=InProgress] 
com.aveksa.server.xfw.ExecutionException: com.aveksa.server.collector.DataProcessorException: com.aveksa.server.core.DuplicateNameException: Name of Child Collector-9999-ChildMultiApp 
at com.aveksa.server.xfw.DataPreProcessingExecutor.executeFullTask(DataPreProcessingExecutor.java:147) 
at com.aveksa.server.xfw.DataPreProcessingExecutor.executeTask(DataPreProcessingExecutor.java:64) 
at com.aveksa.server.xfw.TaskExecutor.execute(TaskExecutor.java:99) 
at com.aveksa.server.xfw.ExecutionTaskQueue$Worker.run(ExecutionTaskQueue.java:116) 
at java.lang.Thread.run(Thread.java:745) 
Caused by: com.aveksa.server.collector.DataProcessorException: com.aveksa.server.core.DuplicateNameException: Name of Child Collector-9999-ChildMultiApp 
at com.aveksa.server.xfw.DefaultEntitlementDataPreProcessingFilter.updateMAEDCProcessData(DefaultEntitlementDataPreProcessingFilter.java:419) 
at com.aveksa.server.xfw.DefaultEntitlementDataPreProcessingFilter.process(DefaultEntitlementDataPreProcessingFilter.java:259) 
at com.aveksa.server.xfw.DefaultEntitlementDataPreProcessingFilter.process(DefaultEntitlementDataPreProcessingFilter.java:179) 
at com.aveksa.server.xfw.DataProcessor.process(DataProcessor.java:85) 
at com.aveksa.server.xfw.DataProcessor.process(DataProcessor.java:64) 
at com.aveksa.server.xfw.DataPreProcessingExecutor.executeFullTask(DataPreProcessingExecutor.java:136) 
... 4 more 
Caused by: com.aveksa.server.core.DuplicateNameException: Name of Child Collector-9999-ChildMultiApp 
at com.aveksa.server.core.Application.createEntitlementDataCollector(Application.java:2866) 
at com.aveksa.server.core.Application.createChildMultiAppEDC(Application.java:2959) 
at com.aveksa.server.xfw.DefaultEntitlementDataPreProcessingFilter.updateMAEDCProcessData(DefaultEntitlementDataPreProcessingFilter.java:393) 
... 9 more 
Cause

The processing phase of a collection is where collected data from the end point that has been successfully collected into flat files on the RSA Identity Governance & Lifecycle server, is being pulled into the database. A failure at this phase of a collection indicates a problem within the database. In this case, there is a duplicate name failure on the Child Multi-app Collector called Name of Child Collector-9999-ChildMultiApp.

The link between the Application and the Child Multi-app collector is not being recognized, so it is trying to create a new Child collector with the same name. The creation of the Child Multi-app collector fails because the name is already in use. 

The root cause as to why the link between the Application and the ChildMultiApp is not recognized is not known at this time.

ResolutionPlease contact RSA Support for a resolution to this issue and refer to this knowledge base article.

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