on Jun 9, 2019Article Content
| Article Number | 000037572 |
| Applies To | RSA Product Set: Archer RSA Product/Service Type: RSA Archer (On-Premise) RSA Version/Condition: 6.5 and 6.6 Platform: Windows Server 2012 R2 and Windows Server 2016/ Microsoft SQL Server 2016 Service Pack 1 or greater |
| Issue | When the Configuration/Instance Databases are relocated from Microsoft SQL 2014 to 2016 Service Pack 1 or greater, during upgrading Archer the user receives a warning message "The RSA Platform is only compatible with SQL Server 2016 SP1 or Greater. Please ensure the database you have selected is a SQL Server SP1 database or greater and configured at Compatibility level 130 or greater." There are two seniors user the user receives the above warning message:
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| Tasks | The Purpose of this Article is to explain how to troubleshoot the warning message the user receives during upgrading Archer after relocating Configuration/Instance Databases from Microsoft SQL 2014 to 2016 Service Pack 1 or greater. Archer 6.5 and 6.5 are supporting the following version of the Microsoft SQL Server 2016
Reference Link to the RSA Archer 6.5 Qualified and Supported Environments https://community.rsa.com/docs/DOC-97473 Link to the RSA Archer 6.6 Qualified and Supported Environments https://community.rsa.com/docs/DOC-102657 Getting Future Ready: Database Edition https://community.rsa.com/community/products/archer-grc/archer-customer-partner-community/blog/2018/09/13/getting-future-ready-database-edition Note SQL Server 2016 Standard Edition will NOT be supported. |
| Resolution | Step 1: Identify the version of Microsoft SQL for both Configuration/Instance Databases
 Step 2: Identify the Compatibility Level for both Configuration/Instance Databases
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