000037621 - Unification hangs in Step 9/11 Post-Processing: Purge Old Identity Data in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 13, 2019
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000037621
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
 
IssueAfter upgrading RSA Identity Governance & Lifecycle from 7.0.1 to 7.1.0, unification fails to complete. The unification process can be seen hanging on Step 9/11 Post-Processing: Purge Old Identity Data. 
 
User-added image


User-added image
CauseThis is a known defect reported in ACM-98822 where the cleanup of tables T_USER_MAPPING and T_ENTERPRISE_USERS on RSA Identity Governanace & Lifecycle 7.0.x was not consistent, causing post-upgrade issues when purging data from those two tables.
ResolutionThe solution is twofold:
  1. A script file is needed to cleanup tables T_USER_MAPPING and T_ENTERPRISE_USERS. Please contact RSA Identity Governance & Lifecycle customer support for the resolution.
  2. Upgrade to RSA Identity Governance & Lifecycle 7.1.0 P06 for additional performance improvements in this step of the unification process.



 

Attachments

    Outcomes