000037652 - Change Verification step runs for hours in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 20, 2019
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Article Number000037652
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2

 
IssueThe Change Verification step of Data Collection processes for hours and eventually needs to be aborted. This has been seen with  Account Data Collectors (ADC), Entitlements Data Collectors (EDC), and multi-app account data collectors (MAADC). 

The Automatic Workload Repository (AWR) shows the following top running queries:

UPDATE T_AV_DATAPROCEVENTWATCHES ...
and
INSERT ALL INTO T_AV_DATAPROCESSINGEVENTS ...
CauseThis is a known issue reported in ACM-76958. 
ResolutionFixed in RSA Identity Governance & Lifecycle 7.0.1 P05 and 7.0.2 P04.

This is no longer an issue starting with RSA Identity Governance & Lifecycle version 7.1.0.

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