Article Number | 000033925 |
Applies To | RSA Product Set: Netwitness RSA Product/Service Type: Core appliances RSA Version/Condition: 10.X Platform: CentOS |
Issue | When trying to manually roll-out data using the below steps it fails.
Sessiondb on log decoder as an example:
- Log into the SA GUI.
- Click on Administration -> Services.
- Select the log decoder service and Choose View -> Explore.
- In the right-side pane, right-click on database and select Properties, select it will open a pane in the bottom
- In the bottom-pane choose sizeRoll and
- In the parameters box, enter the following: type=session maxSize="required size MB" <- (Ex: 30000 MB)
Sometimes the above commands fail with Error Message:
Failed to process message sizeRoll for /database com.rsa.netwitness.carlos.transport.TanportException: Size roll operation aborted because the requested maximum hot tier size of "value" is less than half of the current warm tier usage of "value".

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Cause | SA doesn't allow to manually roll-out more than half of the database size. |
Resolution | Decrease the capacity of where the database is stored so it will automatically delete the old data.
- Log into the SA GUI.
- Click on Administration -> Services.
- Select the log decoder service and Choose View -> Explore.
- In the right-side pane, Open database tree and choose config.
- Jump to session.dir "take note of the current value" and change the value to the "needed value"
It should automatically start deleting the old data. - check /var/log/messages.
Once the delete is completed, follow the same above steps and revert back the session.dir to the old value noted in point 5.

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If you are unsure of any of the steps above, contact RSA Support and quote this article for additional assistance. |