|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.0, 7.1.1
|Issue||After upgrading RSA Identity Governance & Lifecycle 7.1.1 GA to 7.1.1 P01/P02 or upgrading to a patched version of 7.0.2, all entitlement views that previously displayed entitlements now show zero entitlements (items). |
The following error can be seen in the aveksaServer.log:
Please refer to article 000030327 - Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the log files for your specific deployment.
|Cause||This issue occurs when there is a custom attribute defined for a Group or Application Role or Role and if the Attribute Name is Technical Owner, Business Owner, or Exception Manager. This is a known issue reported in ACM-98888. |
In the example below, note the user Attribute Name Technical Owner defined as an Application Role attribute:
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle patches:|
A workaround is to rename all occurrences of the attribute names wherever they are defined (group, application role, role):
In the RSA Identity Governance & Lifecycle user interface,
NOTE: You will not be able to filter on Technical Owner Name in certain scenarios. For example, the following screenshot is from a User Access Rule Definition. The error is similar to the Java exception error mentioned above, but this change cannot be saved.