Article Content
Article Number | 000037661 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for Windows RSA Version/Condition: 7.4 |
Issue | When launching an application on a machine that has the RSA Authentication Agent for Windows installed and using the option to Run as different user, the user is prompted for a passcode instead of the Active Directory password even if the user is not challenged. Thus if the user does not have a passcode/token assigned and he tries to put the password instead, it gives the following error: Authentication failed
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Resolution | The Workaround to be prompted for password instead of passcode can be done by creating a Remote Desktop Connection, RDC entry in the registry or a GPO setting to whitelist explorer.exe.
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