Article Content
Article Number | 000037612 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager Web Tier RSA Version/Condition: 8.4.0 Platform: Windows |
Issue | Unable to install the RSA Authentication Manager Web Tier on Microsoft Windows server; receiving the following error: 75563 2019-06-10 03:30:07,657 INFO: ==========copyWlsFiles DONE=========== [java] The directory path "C:\Users\_Admini$!$!\AppData\Local\Temp\2\OraInstall2019-06-10_03-33-04AM" contains invalid characters. [java] Unable to locate or create a temporary directory for the Oracle Universal Installer. Exception in thread "main" : Java returned: 1 at org.apache.tools.ant.taskdefs.Java.execute(Java.java:111) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) at WeblogicSoftware.Weblogic_Installer(WeblogicSoftware.groovy:313) at WeblogicSoftware$Weblogic_Installer$2.callCurrent(Unknown Source) at WeblogicSoftware.install(WeblogicSoftware.groovy:53) at WeblogicSoftware$install$0.call(Unknown Source) at WebtierBootstrapper.installWeblogicSoftware(WebtierBootstrapper.groovy:44) at WebtierBootstrapper.installAll(WebtierBootstrapper.groovy:37) at com.rsa.plugins.install.GroovyInstallEngine.invokeScript(GroovyInstallEngine.groovy:68) at com.rsa.plugins.install.GroovyInstallEngine$_runTask_closure2.doCall(GroovyInstallEngine.groovy:57) at com.rsa.plugins.install.GroovyInstallEngine.runTask(GroovyInstallEngine.groovy:56) at com.rsa.plugins.install.GroovyInstallEngine$_runTasks_closure3.doCall(GroovyInstallEngine.groovy:106) at com.rsa.plugins.install.GroovyInstallEngine.runTasks(GroovyInstallEngine.groovy:105) at com.rsa.plugins.install.GroovyInstallEngine$runTasks.call(Unknown Source) at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40) Configuration step WebtierBootstrapper:installAll [FAILED] |
Cause | The admin user ID (i.e., _Admini$!$!) contains special characters causing the installation to fail. [java] The directory path "C:\Users\_Admini$!$!\AppData\Local\Temp\2\OraInstall2019-06-10_03-33-04AM" contains invalid characters. |
Resolution |
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