Article Content
Article Number | 000037727 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | When users try to request new tokens through the Self-Service Console, it fails with the following error: SOFTWARE_TOKEN_NOT_AVAILABLE_IN_SYSTEM_WITH_EXP_CRITERIA There are unassigned tokens in Authentication Manager and all expired tokens have been deleted, as per 000036791 - SOFTWARE_TOKEN_NOT_AVAILABLE_IN_SYSTEM_WITH_EXP_CRITERIA Software token of the requested type is not available in your security domain scope in the expiration criteria configured in System Settings > Tokens
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Resolution |
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