|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.2, 7.1.0
|Issue||Over time IDC and ADC collections take longer and longer to complete. In the RSA Identity Governance & Lifecycle user interface under Admin > Monitoring > Run ID > the task that takes so long is the Data Pre-processing task.. A system reboot of the RSA Identity Governance & Lifecycle application server resolves the issue temporarily but soon the collection times start increasing again. |
In the following example, an ADC that once took less than a minute to complete now takes two hours. Most of that time is spent in the Data Pre-processing task.
|Cause||This is a known issue reported in engineering ticket ACM-91721.|
|Resolution||This issue is resolved in RSA Identity Governance & Lifecycle 7.1.0 P05.|
|Workaround||Reboot the RSA Identity Governance & Lifecycle application server.|