000037742 - How can account access be prevented when a password expires based on the Password Expiration Date in a Password Policy defined in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jul 22, 2019
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Article Number000037742
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.1
 
IssueHow can account access be prevented when a password expires based on the Password Expiration date in a Password Policy defined in RSA Identity Governance & Lifecycle?




 
ResolutionBy default when a password expires in an application, users are unable to login until they change their password. If that same account is also used to authenticate their access to RSA Identity Governance & Lifecycle, users will not be able to login to RSA Identity Governance & Lifecycle. That is because when users authenticate to RSA Identity Governance & Lifecycle, their password is authenticated by the data source and not by RSA Identity Governance & Lifecycle. No user passwords are saved in RSA Identity Governance & Lifecycle.

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