000037755 - What does 'Upload Missing Files' mean in the Connector Templates screen of RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jul 24, 2019
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Article Number000037755
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
IssueWhat does Upload Missing Files mean when viewing the Connector Templates in RSA Identity Governance & Lifecycle. (In the RSA Identity Governance & Lifecycle user interface go to AFX > Connector Templates). 

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ResolutionCertain RSA Identity Governance & Lifecycle AFX connectors require additional files from the associated third party vendors in order to function. These connectors are indicated by the message Upload Missing Files in the Connector Templates screen. These missing files must be obtained by the third party vendor associated with the connector and are not supplied by RSA Identity Governance & Lifecycle.
  1. To determine what files are missing, go to AFX > Connector Templates > [name of connector template] > File Content tab. Under the Name column are the names of both the missing files and the loaded files. The Supplied column indicates whether the file is supplied by RSA or not. Yes means the file is supplied by RSA.

In the example below, the DB2 connector template requires two files to operate: db2jcc.jar and db2jcc_license_co.jar. To use this connector you would need to contact DB2 support to get these files.

  1. Once the files are available, upload the files to the appropriate template by pressing the Upload File button next to the red X. 

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