000037576 - Changing the default logo for RSA Authentication Manager Prime Self-Service Portal emails

Document created by RSA Customer Support Employee on Jul 25, 2019
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Article Number000037576
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager Prime
IssueThe RSA Authentication Manager Prime Self-Service Portal comes with a default logo:
User-added image
ResolutionAn administrator can replace the default logo in the Self-Service Portal emails by changing the header.jpg file in the ..\amis\workflow\mail\templates\global\content folder (e.g., E:\RSA\AMIS\amis\workflow\mail\templates\global\content).
Ensure the new header file is:
  • Approximately 215x70px in .jpg format,
  • The file name is header.jpg and,
  • The file is placed in the ..\amis\workflow\mail\templates\global\content folder.

A restart of any AMIS or SSP service is not required.