000012129 - Using alphanumeric PINs with RSA SecurID Software Tokens and RSA Authentication Manager 8.x

Document created by RSA Customer Support Employee on Jul 25, 2019
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Article Number000012129
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
IssueThis article provides details on creating alphanumeric PIN for RSA SecurID software tokens.
Resolution
  1. Logon to the Security Console of the primary Authentication Manager instance.
  2. Update a token policy.
    • For Character Requirements, check the option to Allow alphanumeric PINs.
  3. Add a new software token profile.
    • For Authentication Type select PIN followed by tokencode (Fob-style)
  4. Assign a software token to a user.
  5. Distribute the software token to a user.
    • Confirm the token policy has alphanumeric PINs enabled.elect the new software token profile created
    • Be sure to select the token policy modified above.
  6. Users will authenticate using their user ID and the tokencode displayed during the first login attempt.  They will be prompted to create a new PIN which can include alphanumeric characters.
Legacy Article IDa66672

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