Article Content
Article Number | 000037794 |
Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.0.1, 7.1.1 |
Issue | When starting RSA Identity Governance & Lifecycle (acm start), the following error message occurs:
|
Cause | The RSA Identity Governance & Lifecycle database is not running and the RSA Identity Governance & Lifecycle application is on version 7.1.0 or above. Prior to 7.1.x, the message was:
|
Resolution | Start the RSA Identity Governance & Lifecycle database (acm startdb). The problem cause and resolution are unchanged. That is, if you start the database after getting this message, the aveksa_watchdog service will watch for the database to start and then start the RSA Identity Governance & Lifecycle application. The change is the message that is returned after the startup attempt. |