000037834 - Account summary table export includes the HTML tags that construct the account mapping button in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Aug 14, 2019Last modified by RSA Customer Support Employee on Dec 3, 2019
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Article Number000037834
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
IssueExporting the Account Summary table data from a Directory or Application in RSA Identity Governance & Lifecycle contains the HTML tags used to construct the account mapping button.  Go to Resources > Application or Directory > {Name of resource} > Accounts tab > Table Options > Save > Save Data to CSV File.

Open the CSV file and note the HTML tags under the Account column.
User-added image


CauseThis is a known issue reported in engineering ticket ACM-99270.
ResolutionThis issue is resolved in the following RSA Identity Governance & Lifecycle patches:
  • RSA Identity Governance & Lifecycle 7.0.2 P15
  • RSA Identity Governance & Lifecycle 7.1.0 P09
  • RSA Identity Governance & Lifecycle 7.1.1 P03
NotesThe text in the export data may contain these strings:
<img style='vertical-align:-3px;width:18px;height:16px;cursor:pointer;' id='Add Users' class='ImgButton' src="/aveksa/images/user-add_small_normal.gif" onClick="pageDialog.open({url:'/aveksa/main?ReqType=Dialog&amp;TableID=AccountsSummaryTable&amp;Action=New&amp;PageID=EditAccountUserMappingWizard&amp;Oid=5&amp;ObjectClass=com.aveksa.gui.objects.account.GuiAccount&amp;App=3', isWindow:true, dialogType:'Window', id:'EditAccountUserMappingWizard', replaceParent:true, isModal:true, isResizable:true, H:750, W:800});" onMouseDown="this.src='/aveksa/images/user-add_small_hover.gif'" onMouseUp="this.src='/aveksa/images/user-add_small_hover.gif'" onMouseOver="this.src='/aveksa/images/user-add_small_hover.gif'" onMouseOut="this.src='/aveksa/images/user-add_small_normal.gif'" title="Add Users" />