000037854 - Sub menu buttons defined in drop-down request buttons may have truncated text in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Aug 21, 2019Last modified by RSA Customer Support Employee on Aug 21, 2019
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Article Number000037854
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1+

 
IssueAfter upgrading to RSA Identity Governance & Lifecycle 7.x, sub menus defined in drop-down request buttons in RSA Identity Governance & Lifecycle may have truncated text. For example,
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The request button full names are:
 
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As a workaround, making the top menu text as long or longer than the drop-down sub menu texts prevents the truncation:
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Patches 7.1.0 P06  and 7.1.1 P01 attempted to address this issue by enabling hover capability over the truncated menu items.  
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This was not considered an acceptable resolution.


 
CauseThis is a known issue reported in engineering ticket ACM-99458.
ResolutionThis issue is resolved in the following RSA Identity Governance & Lifecycle patches:
  • RSA Identity Governance & Lifecycle 7.1.0 P09
  • RSA Identity Governance & Lifecycle 7.1.1 P03

The resolution is to wrap-around the request button text rather than truncate the text and require hovering.
 

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