on Aug 29, 2019Article Content
| Article Number | 000037883 |
| Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1 |
| Issue | When creating a multi-step Review with User Selection set to 'By selecting supervisors and using their subordinate users', the following error is generated in the Review: EC[83001] Context[RunID=19390, Review Def Id =66, Review Def Name =MyMultistep2] Message[Failed to create report from review definition] The aveksaServer.log file shows the following exception: 02/11/2019 12:01:22.509 ERROR (Exec Task Consumer#0 - Sequence) [com.aveksa.server.review.ReviewDefinitionVersion] FAILED method=generateReport subTask=Get entitlements for review 55 02/11/2019 12:01:22.509 ERROR (Exec Task Consumer#0 - Sequence) [com.aveksa.server.review.ReviewDefinitionVersion] FAILED method=generateReport subTask=Get entitlements for review 55 com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-20126: The creation of reviews failed. ORA-20126: The creation of reviews failed. Stored Procedure:Parse_User_Review execution aborted.ORA-20126: The creation of reviews failed. Stored Procedure:Parse_Users_In_User_Review execution aborted.ORA-00942: table or view does not existORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 3361ORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 6803 Stack:ORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 3361ORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 6803ORA-06512: at "AVUSER.EStored Procedure:Generate_Review execution aborted.Stack:ORA-06512: at "AVUSER.ERROR_HANDLER_PKG", line 903ORA-06512: at "AVUSER.ERROR_HANDLER_PKG", line 917ORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 373ORA-06512: at "AVUSER.REVIEW_DEFINITION_PARSER", line 274ORA-06512: at "AVUSER.ENTITLEMENT_REVIEW_PKG", line 632ORA-06512: at "AVUSER.ENTITLEMENT_REVIEW_PKG", line 1753ORA-06512: at "AVUSER.ERROR_HANDLER_PKG", line 903ORA-06512: at "AVUSER.ERROR_HANDLER_PKG", line 917ORA-06512: at "AVUSER.ENTITLEMENT_REVIEW_PKG", line 1914ORA-06512: at "AVUSER.ENTITLEMENT_REVIEW_PKG", line 1563ORA-06512: at "AVUSER.ENTITLEMENT_REVIEW_PKG", line 1501ORA-06512: at line 1 at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1548) at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1480) at com.aveksa.server.db.PersistenceManager.runStoredProcedure(PersistenceManager.java:245) at com.aveksa.server.review.ReviewDefinitionVersion.generateReport(ReviewDefinitionVersion.java:792) at com.aveksa.server.review.ReviewDefinitionVersion.generateReport(ReviewDefinitionVersion.java:447) at com.aveksa.server.xfw.EntitlementReviewExecutor.executeTask(EntitlementReviewExecutor.java:70) at com.aveksa.server.xfw.TaskExecutor.execute(TaskExecutor.java:99) at com.aveksa.server.xfw.ExecutionTaskQueue$Worker.run(ExecutionTaskQueue.java:116) at java.lang.Thread.run(Thread.java:748)Caused by: java.sql.SQLException: ORA-20126: The creation of reviews failed. Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the log files for your specific deployment. |
| Cause | This issue occurs because the user filter is incorrectly passed to the second part of the Review. This is a known issue reported in engineering ticket ACM-95533. |
| Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle patches:
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| Notes | Note that ORA-20126 is a generic error message generated for any type of error in a Review. Examine the full stack trace to confirm this issue matches your problem. |