|Applies To||RSA Product Set: Archer|
RSA Version/Condition: 6.x
|Issue||A cross-reference field that is referencing a leveled application is set to all levels but it doesn't display correctly.|
Even if you have selected all of the levels when looking up the record.
The field shows no records found along with the linked data.
|Resolution||You need to edit the field then in the Options tab you will need to change the Record Lookup Configuration. In the Display Fields, you need to select a cross-reference field from each level to the next level in order for it to display correctly.|
Once these have been selected the display issues are corrected.