Article Content
Article Number | 000037891 |
Applies To | RSA Product Set: NetWitness Logs & Network RSA Version/Condition: 10.6.x, 11.x Platform: iDRAC Platform (Other): Dell appliance |
Issue | During the RSA NetWitness Dell appliance boot, it halts with the message: WARNING! iDRAC initialization error. ![]() SWC0700: iDRAC is not ready ![]() |
Cause | The iDRAC card in the Dell appliance has its own operating system that can hang, so a hard reset of the card is required. |
Resolution | The following methods can be used to force a reset of the iDRAC card in a Dell appliance.
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Notes | Once the iDRAC is working again, consider upgrading the iDRAC firmware to the latest approved version so the iDRAC software is on the most stable version available. Reference: RSA NetWitness Availability of BIOS & iDRAC Firmware Updates |