|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.x, 7.1.x
|Issue||When creating an Entitlement Data Collector (EDC) of type Active Directory In RSA Identity Governance & Lifecycle, you are unable to complete the creation of the collector. When navigating from the Account Data page to the next page, you receive an error saying:|
|Cause||The Custom Attribute drop-down menu in the EDC definition is blank because there are no User Entitlement string attributes defined under the Admin > Attributes > User Entitlement tab.|
By default, two string values are defined under the Admin > Attributes > User Entitlement tab. There is no known cause as to why these are missing.
|Resolution||Please contact RSA Identity Governance & Lifecycle support for a workaround to this problem and and mention this RSA Knowledge Base Article ID 000037909. Be sure and request that an engineering ticket be opened to determine why the Out-of-the-box (OOTB) custom attributes are missing on your system. The workaround lets you complete the collector definition but does not resolve the missing OOTB attributes.|