000037968 - SAP connector fails with hostname not found when using a non-default port in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Sep 20, 2019
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Article Number000037968
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: All
IssueWhen attempting to define a SAP connector on a non-default port as in the example below, the test of the connector fails with:

GetHostByName: '' not found SYSTEM CALL getaddrinfo

The Connection Details used in this example are:
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A test connection using the default SAP port of 3300 is successful:

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CauseRSA Identity Governance & Lifecycle interprets the contents of the Host field in the SAP connector definition (AFX > Connectors > Create Connector > Connector Template: SAP > Settings tab > Connection Details > Host) as a Hostname, not as a Hostname:Port number.

In the example above, RSA Identity Governance & Lifecycle is converting the entire string as a Hostname to an IP address.
ResolutionTo use a non-default port to connect to a SAP datasource via a SAP AFX connector, use the following format in the Host field of the Connection Details:


For example,
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