|Applies To||RSA Product Set: SecurID Access|
RSA Product/Service: Identity Router
|Issue||While trying to access the Identity Router VM console for initial configuration, idradmin login is not possible and the console displays the following errors:|
httpd2-worker: apr_sockaddr_info_get() failed for linux-rfng
httpd2-worker: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName
|Cause||Cause is unknown at this time.|
|Workaround||As a workaround, please do the following:|
The administrator should now be able to login to IDR console with idradmin initial credentials and complete the initial IDR configuration.