FINAL NOTICE:  RSA is reminding all users of the scheduled End of Primary Support (EOPS) for RSA Security Analytics version 10.6.x

Document created by RSA Product Team Employee on Oct 3, 2019Last modified by RSA Product Team Employee on Oct 3, 2019
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This is the FINAL notice that Support for all versions of RSA Security Analytics v10.6.x ends on October 31, 2019. To receive the best product experience, the latest product improvements, and vulnerability updates, customers must upgrade to RSA NetWitness Platform v11.3.x as soon as possible.  No Extended Support will be offered for v10.6.x.

Affected Products:
All versions of RSA Security Analytics v10.6.x (aka RSA NetWitness Platform v10.6.x).

Customers who have deployed RSA Security Analytics version 10.6.x are encouraged to upgrade first to v10.6.6 and then upgrade directly to RSA NetWitness Platform v11.3.0.2.


As we are not supporting All-in-One (AIO) solutions going forward in v11.x, customers running an All-in-One solution should contact their RSA Sales Representative to review options to migrate to a supported solution.


Highlights of some of the major improvements in RSA NetWitness Platform can be viewed here: 11 Reasons to Love RSA NetWitness 11.x.


Please contact your local RSA Sales Representative or RSA Customer Support if there are any questions or concerns with the upgrade. In addition, RSA recommends you review your upgrade plans with your local Sales Engineer to ensure a smooth upgrade. Full details and instructions for upgrading are provided in the 11.3 Upgrade Guides.


For additional documentation, downloads, and more, visit the RSA NetWitness Platform page on RSA Link.


EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.