Article Content
Article Number | 000038019 |
Applies To | RSA Product Set: SecurID Access RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.4 patch 4 (8.4.0.4.0) |
Issue | When a user incorrectly enters an RSA SecurID Authenticate tokencode on a resource protected by Authentication Manager, the Cloud Administration Console User Event Monitor unexpectedly shows two instances of the following messages: Multifactor authentication initiated Authenticate Tokencode authentication failed - Invalid tokencode |
Cause | This is a software defect in RSA SecurID Authentication Manager 8.4 patch 4. |
Resolution | This defect is fixed in RSA SecurID Authentication Manager 8.4 patch 7 available in mid-October 2019. |