000038039 - Form element control type "Drop Down Select with Web Service" displays validation exception as a value in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Oct 9, 2019Last modified by RSA Customer Support Employee on Oct 11, 2019
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Article Number000038039
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1

 
IssueIn RSA Identity Governance & Lifecycle, when defining a form element to be of control type Drop Down Select with Web Service and an invalid URI from which to get options is specified, the exception or error message is displayed as a value of the form field rather than an error message. This allows the user to proceed with creating a change request when they should be prevented due to the validation error. In the user interface, go to Requests > Configuration > Request Forms tab > {form name} > Fields.

The example below illustrates this issue. 
 
Form defined with a field of type Drop Down Select with Web Service.
 
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Run the form and note the error is displayed as a value rather than an error message.
 
java.net.MalformedURLException:no protocol:localhost/aveksa/123.jsp

 

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The consequence of this incorrect behavior is that it allows the user to ignore the validation error and continue with creating the change request.
 


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CauseThis is a known issue reported in engineering ticket ACM-96978.
ResolutionThis issue is resolved in the following RSA Identity Governance & Lifecycle patches:
  • RSA Identity Governance & Lifecycle 7.0.2 P15
  • RSA Identity Governance & Lifecycle 7.1.0 P08
  • RSA Identity Governance & Lifecycle 7.1.1 P03
Please see related RSA Knowledge Base Article 000038040 -- Unable to load form fields when using a form element of control type "Drop Down with Web Service" in RSA Identity Governance & Lifecycle 7.1.1 P02  for a defect introduced in 7.1.1 P02 when the validation URI is valid.

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