Article Content
Article Number | 000038040 |
Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.1.1 P02 |
Issue | In RSA Identity Governance & Lifecycle 7.1.1 P02, when defining a form element to be of control type Drop Down Select with Web Service and a valid URI from which to get options is specified (Requests > Configuration > Request Forms tab > {form name} > Fields), the form fails to load with the following error in the user interface: An error occurred loading the fields for the form The form definition is similar to the following where https://192.168.26.119:8080/aveksa/command.submit?cmd=getHelpLink is a valid URL. The aveksaServer.log has a null pointer exception:
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment. |
Cause | This is a known issue reported in engineering ticket ACM-100556. |
Resolution | This issue is resolved in RSA Identity Governance & Lifecycle 7.1.1 P03. Please see related RSA Knowledge Base Article 000038039 -- Form element control type "Drop Down Select with Web Service" displays validation exception as a value in RSA Identity Governance & Lifecycle for a defect when the validation URI is invalid. |