|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4
|Issue||During manual node secret creation, the node secret file is failing to download from the Security Console with the following error:|
There was a problem processing your request.
java.io.FileNotFoundException: /opt/rsa/am/server/downloads/node_secret.zip (No such file or directory)
|Cause||The /opt/rsa/am/server/downloads directory does not exist by default in RSA Authentication Manager 8.4.|
|Resolution||To resolve this issue, ymanually create the missing directory using the following commands then try downloading the node secret file again which will be successful this time.|
Note that during Quick Setup another user name may have been selected. Use that user name to login.