000038029 - Troubleshooting AFX Connector issues in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Oct 21, 2019Last modified by RSA Customer Support Employee on Dec 5, 2019
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Article Number000038029
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: All
 
IssueThis RSA Knowledge Base article is a compilation of all known RSA Knowledge Base articles on issues related to the RSA Identity Governance & Lifecycle AFX Connectors and is meant to be a central resource for troubleshooting such issues. For troubleshooting AFX Server issues, please see RSA Knowledge Base Article 000038030 -- Troubleshooting AFX Server issues in RSA Identity Governance & Lifecycle.
Resolution

 RSA Knowledge Base Articles for debugging AFX Connectors  





RSA Knowledge Base Articles for troubleshooting AFX Connectors that remain in a Deployed/Not Deployed state:




There are four valid states for AFX connectors:


  1. Running
  2. Stopped
  3. Deployed
  4. Not Deployed

All these states are valid however, the Deployed and Not Deployed states are temporary and if connectors remain in either of those states, there is a problem that needs to be addressed. Below is a list of RSA Knowledge Base Articles meant to assist in trouble-shooting AFX connectors that do not progress from the Deployed/Not Deployed state to a Running state.



Articles on AFX Connectors in a Deployed state





Articles on AFX Connectors in a Not Deployed state





RSA Knowledge Base Articles for troubleshooting non connector-specific AFX Connector issues





RSA Knowledge Base Articles for troubleshooting connector-specific AFX Connector issues:



NotesExample of each connector state: (In the RSA Identity Governance & Lifecycle user interface go to AFX > Connectors)

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