Article Content
Article Number | 000038076 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for Windows RSA Version/Condition: 7.x.x |
Issue |
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Cause | Each iteration that is happening in LogonUI makes a call out to perform the UserLookup and returns the SID information, This is what it is taking time. This kind of extensive lookup happens because of new functions introduced in Microsoft Windows 2012 Server onwards. |
Resolution | To resolve this issue, RDP to this machine using a Local User and close the session without logging out. Then RDP again with the same local user, it should work as expected. To turn this lookup off,
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