|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: 5.x, 6.x
In out of the box applications, calculated fields are displaying numbers (IDs) where they should be showing application or field names.
|Cause||If these are out of the box fields that have not been packaged, then this is likely due to the referenced applications/fields being unlicensed in the Archer instance. When license keys are applied, any unlicensed applications and cross-references targeting those applications are removed from the Archer UI. Calculated fields are not removed, but they can no longer reference these objects as expected; instead, they display the object ID.|
|Resolution||This is functioning as designed. When unlicensed objects are referenced in a calculation, the calculation will, by design, reference the object ID rather than the object name.|
|Workaround||We recommend the following actions if you would like to "clean up" these calculated fields:|
Inactivate the field(s) and move them off-layout in the application.
To completely remove the calculation from the system (so it will not generate log errors):
1. Copy the calculation from the formula configuration and paste it in the field Description
2. Once the calculation is copied, un-check the "Calculated Field" option in the field configuration.
|Notes||Some out of the box fields are locked. This means that they are not able to be edited in this way. These fields can only be removed from the layout.|