000037950 - Cleanup of Old Incidents from RSA Archer

Document created by RSA Customer Support Employee on Oct 29, 2019
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Article Number000037950
Applies ToRSA Product Set: Archer
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: 6.x
IssueClient wants us to clean up / delete all the old incidents from security incident application.
TasksDeleting all the records in one application.
  1. Go to the Application Builder.
  2. Select the application you want to delete all its records.
  3. Go to General tab
  4. Set the status of the application to be "Retired"
  5. Press Apply  
  6. Go to Administration tab 
  7. Select the "Delete Content" option.
  8. Save the application.
  9. Finally set the application back to production or Development depending on your configuration.