|Applies To||RSA Product Set: NetWitness Platform|
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 18.104.22.168
NetWitness 11.x is unbootable after adding the Fiber NIC card (Intel PRO/1000 PF Dual Port).
When trying to install the NetWitness 11.x by USB buildstick on the appliance with the Fiber NIC card, the appliance is unbootable.
Intel PRO/1000 PF Dual Port Server Adapter NIC card is not supported with NetWitness 11.x.
See all the supported network cards currently allowed by reviewing the Decoder: Configure 10G Capability article: https://community.rsa.com/docs/DOC-80194
Only RSA-provided 10G cards should be used and are guaranteed to function correctly with NetWitness.
Remove the Intel PRO/1000 PF NIC card from the appliance. Use the existing copper interfaces or supported 10G Fiber NIC card.