|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition: 6x
|Issue||From the Thomson Reuters Regulatory Intelligence Integration found here, https://community.rsa.com/docs/DOC-79498, on page 6 it provides instructions on what to change in the ArcherTech.JobFramework.Job.exe.config file and web.config. After changing the files, the Thomson Reuter Data Feed ran for multiple days without issues. However, it caused the other datafeeds with custom XSLTs to break with SERVICE CONNECTION FAILURE error also got this error|
|Cause||From guide Page 6:|
|Resolution||THE CORRECT WAY|
IMPORTANT: Use an id that has admin access to save the file.
Update all job servers with the following entry in \Program Files\RSA Archer\Services\ArcherTech.JobFramework.Job.exe.config file
Be sure to iisreset and restart services on all servers after complete.