000038147 - User assigned the Access Control Admin Role cannot update a user's Default Home Dashboard in RSA Archer

Document created by RSA Customer Support Employee on Dec 4, 2019
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Article Number000038147
Applies ToRSA Product Set: Archer
RSA Product/Service Type: User Management
RSA Version/Condition: 6.6 and later
IssueA user is assigned an Access Control Admin role and attempts to update a user account.  
Upon accessing the user account, the current dashboard chosen will disappear and a new dashboard cannot be chosen resulting in the Access Control Admin getting an error when trying to save any other account changes.
CauseThe Access Control Admin Role no longer has permissions to Dashboards.
WorkaroundAssign separate permissions to each of the Dashboards the Access Control Admin will have to assign to users.
NotesThe defect is logged as ARCHER-78599 and is currently being investigated by engineering for fix in future release.

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