000038235 - RSA Archer Job Troubleshooter limits job list to 100

Document created by RSA Customer Support Employee on Dec 23, 2019Last modified by RSA Customer Support Employee on Jan 6, 2020
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Article Number000038235
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer
IssueWhen we access the Job Troubleshooter list of Jobs, it will only show us one page of 100 records, even though there are more.
ResolutionUser-added image
  1. Click the Filter Button.
  2. Note the 100.
  3. Clear the 100, then choose the Process ID.
  4. All records will load.
  5. This resets each time that you open the Job Troubleshooter.
NotesThis change was made so records would not flood the Troubleshooter.