000038235 - Advanced Workflow Job Troubleshooting page limits job list to 100 in RSA Archer

Document created by RSA Customer Support Employee on Dec 23, 2019Last modified by RSA Customer Support Employee on Apr 3, 2020
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Article Number000038235
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer
 
IssueWhen accessing the Advanced Workflow Job Troubleshooting list of Jobs, it will only show us one page of 100 records, even though there are more.
ResolutionUser-added image
  1. Click the Filter button.
  2. The Query Limit value is set to 100.
  3. Clear the 100 value, and then choose the Process ID.
  4. All records will load.
  5. This resets each time that you open the Advanced Workflow Job Troubleshooting page.
NotesThis change was made so records would not flood the Troubleshooter.

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