|Applies To||RSA Product Set: RSA SecurID Access|
RSA Product/Service Type: Identity Router
|Issue||When performing initial configuration of the RSA Identity Router (IDR) using the VM Console (as described in Configure Initial Network Settings Using the Identity Router VM Console), the VM Console's Commit tab reports "Configuration unsuccessful. The following errors occurred," with one or more of these errors reported:|
|Cause||One of two problems occurred. Either:|
|Resolution||To resolve this issue, complete the following:|
If the hypervisor's network properties settings are incorrect for the IDR, you will need to shutdown the IDR's VM, reconfigure the hypervisor's network properties settings for it, then restart the VM. You can then try to configure it from the IDR's VM Console again.
An example of a correct configuration (with two network interfaces selected) is shown here: