|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.
RSA Product/Service Type: Authentication Agent
RSA Version/Condition: 7.3.1  through 7.3.2 
|Issue||Agent auto-registration functionality does not work properly with RSA Authentication Manager 8.4 and higher when using RSA Authentication Agent 7.3.1  through 7.3.2 .|
"RSA Authentication Agent versions 7.3.1  through 7.3.2  were linked with a BSAFE version where the TLS 1.2 handshake was broken but still worked by negotiating down to TLS 1.1"
Authentication Manager 8.4 and higher uses only TLS 1.2.
SSL Socket Connection Errors can be seen in the System Activity Monitor or by running a System Log Report via the Security Console.
|Resolution||Download and install RSA Authentication Agents for Windows that is at least RSA Authentication agent 7.3.2  for this particular problem.|
More information can be found in article 000036579 - After upgrading to RSA Authentication Manager 8.3, the real time system log monitor shows error handling OA request: No shared ciphers for protocol.