| Article Number | 000038322 |
| Applies To | RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 6.9.1, 7.0.x, 7.1.x
|
| Issue | In RSA Identity Governance & Lifecycle, the Admin > Attributes > User tab is used to edit/create user attributes. Separators may be used to categorize these attributes and sort them into a particular order or sequence for display on the Admin > Attributes > Users tab and on the Users > Users > {user name} > General tab. However, the defined order of these attributes for display on these pages is incorrectly and unpredictably modified when any edits are made to the Admin > Attributes > Users tab.
The example below illustrates the issue:
- Go to the Admin > Attributes > User tab.
- Create a few separators (Edit > Add Separator button) and divide the existing attributes among the separators. In this example, five separators have been created in the following order:
- Identifiers
- Basic
- Company
- Dates
- Other
- Save the changes. Note the sequence of separators has been changed to:
- Basic
- Company
- Dates
- Identifiers
- Other
- At first, the User details page (Users > Users > {user name} > General tab) shows the correct order as set earlier:
- Identifiers
- Basic
- Company
- Dates
- Other
- Go to the Admin > Attributes > Users tab again and make a change. For example, make one of the attributes public and save your changes.
- View the Users details page again (Users > Users > {user name} > General tab) and note the order has now been incorrectly changed to:
- Basic
- Company
- Dates
- Identifiers
- Other
|
| Cause | This is a known issue reported in engineering ticket ACM-79532.
|
| Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:
- RSA Identity Governance & Lifecycle 7.1.0 P09
- RSA Identity Governance & Lifecycle 7.1.1 P03
- RSA Identity Governance & Lifecycle 7.2.0
|
on Jan 21, 2020
