Release Notes 11.3.2.1: Product Documentation

Document created by RSA Information Design and Development Employee on Feb 4, 2020Last modified by RSA Product Team on Feb 10, 2020
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The following documentation is provided with this release.

DocumentLocation
NetWitness Platform 11.3 Product Documentation

https://community.rsa.com/community/products/netwitness/113

NetWitness Platform Hardware Setup Guides

https://community.rsa.com/community/products/netwitness/hardware-setup-guides

RSA Content for NetWitness Platform

https://community.rsa.com/community/products/netwitness/rsa-content

Known Issues

Issues that remain unresolved in this release are documented here: https://community.rsa.com/community/products/netwitness/documentation/known-issues. Wherever a workaround is available, it is noted or referenced in detail.

Feedback on Product Documentation

You can send an email to sahelpfeedback@emc.com to provide feedback on RSA NetWitness Platform documentation.

Support Information

There are several options that provide you with help as you need it for installing and using NetWitness Platform:

If you contact Customer Care, you should be at your computer. Be prepared to give the following information:

  • The version number of the RSA NetWitness Platform product or application you are using.

  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

RSA Linkhttps://community.rsa.com In the main menu, click My Cases.
Phone1-800-995-5095, option 3
International Contactshttp://www.emc.com/support/rsa/contact/phone-numbers.htm
Communityhttps://community.rsa.com/community/support

Basic Support

Technical Support for your technical issues is available from 8 AM to 5 PM your local time, Monday through Friday.

Enhanced SupportTechnical Support is available by phone 24 x 7 x 365 for Severity 1 and Severity 2 issues only.

 

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